When logging into your account, please check that the email address is the one associated to your Kapten account. You may then enter your password.
Have you forgotten your password ?
You can reset your password by following the « Forgotten Password » link. You will then receive an email with a step by step explanation to reset your password. You will just need to enter a new password for your account.
If the issue remains, please contact your customer support by email at firstname.lastname@example.org (France) / email@example.com (Portugal) for help.