With Kapten, you can book a ride from 30 days to 30 minutes before the desired pickup time. This delay depends on both your city and the class of vehicle.
When making the order, you must choose a 10 minutes time slot for the pickup and enter the usual information concerning the ride (start and final addresses, class of vehicle, etc.). You then receive an immediate confirmation by email, and a SMS or a push notification on the day of the ride when your driver is assigned to your booking.
Just like for immediate orders, the final price of the ride is announced before you validate the booking.
Our pricing depends on supply and demand in real-time, to insure a sufficent number of available drivers throughout order peaks. If your scheduled ride happens during an order peak, you will still pay the price announced when validating the order and we fully take in charge the driver's surged payment.
You will never pay a surged price on ride booked in advance, thanks to the "Surge Free Guarantee" : the price of this guarantee depends on the time and day of the booking to fit our previsions for supply and demand on the selected time slot.
According to your status, a 50% discount is applied on the "Surge Free Guarantee" if you are a Platinum user, or a 25% discount if you are a Gold user.
*Available in France only