With Kapten , you can book a ride from 30 days to 30 minutes before the desired pickup time (see How to book a ride in advance).
What is the Surge Free Guarante for ? We guarantee you fixed prices announced before validation, even for bookings in advance. In case of an exceptional order peak, a surge may apply to your ride's price (to insure a sufficient number of available drivers throughout order peaks). To maintain fixed prices, we apply a Surge Free Guarantee on bookings. If your scheduled ride happens during an order peak, you will still pay the price announced when validating the order and we fully take in charge the driver's surged payment.
According to your status, a 50% discount is applied on the "Surge Free Guarantee" if you are a Astronaut user, or a 25% discount if you are a Globetrotter user. How can I see it during the order ? When you book a ride in advance, the Surge Free Guarantee is integrated in the final price of the ride, which is announced before validating and remains fixed. You can access the price's information by clicking on "Show price details" under the price.
* option available in France only